All M2aBot features
A smart chatbot that does much more than answer questions
Smart Conversation
Automatic FR/EN detection
The bot detects the visitor's language and responds accordingly.
Contextual responses (RAG)
The bot uses your website content for accurate answers.
Word-by-word streaming
Responses appear in real time, like a real conversation.
Conversation memory
The bot remembers the context of the current conversation.
Quick suggestions
Clickable buttons for frequently asked questions.
CTA action buttons
Book, order, schedule — one click in the chat.
Capture and Conversion
Built-in lead form
The bot collects name, email, phone at the right time.
Intent detection
Automatically classifies each message: hot lead, booking, complaint.
Smart offline mode
Outside business hours, the bot collects contact info for callback.
Dashboard and Analytics
Real-time overview
Conversations, leads, satisfaction — all at a glance.
Detailed analytics
Languages, peak hours, top questions, intents.
Monthly PDF reports
Automatic report sent monthly by email.
CSV lead export
Export your leads in one click for your CRM.
Customization
Colors and logo
Match the widget to your brand colors.
Configurable tone
Professional, friendly, casual or custom.
Dark/light theme
Automatic detection of the client site's theme.
Security and Compliance
PIPEDA compliant
All data stays in Canada.
AES-256 encryption
Conversations and leads encrypted at rest.
Built-in consent
PIPEDA banner shown before the first message.
Notifications
New lead email
Instant notification when a lead is captured.
SMS (optional)
Get an SMS for each lead or escalation.
Daily summary
Summary email each morning with stats.